Additional Information
Carbon Offset – Green Initiative Program
Our commitment for 2024/25 season is to plant 1 tree for every guest we host in Tasmania.
Accommodation Pick Up and Drop Off
Complimentary pick-up and drop-off at your packaged Hobart or Launceston CBD Hotel, depending on which location the tour starts and finishes. The time of pick-up will be confirmed closer to departure.
Accommodation Pre or Post Tour Options in Hobart or Launceston
We can book you into the Movenpick Hotel Hobart or the Best Western Launceston Hotel where your tour start and end. If you would like to book your own, many guests choose to stay in Hobart at The Alabama Hotel, St Ives Apartments, RACV/RACT Hobart Apartment Hotel, ibis Styles Hobart, Salamanca Suites or The Henry Jones Art Hotel.
Most guests choose to stay in Launceston at Art Hotel on York, Ashcroft Apartments, Waratah on York, Hideaway on George, The Florance, TWOFOURTWO Boutique Apartments or the Peppers Silo Hotel Launceston, or similar. Hotels may vary from the itinerary due to circumstances beyond our control.
Book your pre and post-tour accommodation here.
Travel Insurance
It is HIGHLY recommended that passengers take out travel insurance. Most claims arise from either personal or close family illness before departure resulting in cancellation charges. As a valued customer we are pleased to offer you the opportunity to purchase discounted travel insurance. Travel Insurance Quote with CoverMore.
How many Guests will be on Tour?
The largest group we take in a vehicle is 15 passengers. The vehicle you will travel in depends on passenger bookings. There are 3 different size vehicles. ‘Maximum Passengers’ policy is:
- Valente Mercedes Van – Licensed to carry 8, but we usually have no more than 5 guests.
- Iveco Mini Bus Daily – Executive model. Licensed to carry 17 but we guarantee never more than 12 guests.
- Yutong Coach – Half-size coach bus. Licensed to carry 23, no more than 15 passengers in this vehicle.
Packing Suggestions
Generally, the weather over the tourist season is warm during the day and cool at night. It is recommended to pack a warm jacket for Tasmania regardless of the time of the year you are traveling.
- Digital camera or camcorder
- Walking shoes. Although most walking tracks are easy and established, good walking shoes will come in handy.
- A pair of jeans or similar, a pair of shorts in summer.
- Sunglasses, sun cream, and a hat.
- A small torch if you want to search wildlife at night at Cradle Mountain.
- A raincoat or jacket
Wi-Fi Access
Most of the accommodations offer free Wi-Fi. It may be slower than you are used to due to the remote locations. Wi-Fi may only be available when close to the reception building.
Mobile or Cell Phone Coverage
The only cell phone network that has a reliable signal in most locations is TELSTRA network. Vodafone & Optus sim cards will usually have signal only in major cities or towns. Public phones are widely available, some have the option of payment on credit cards.
Be aware that some confirmed bookings are not refundable if cancelled, and also may not be transferable to another date or otherwise changed. Alternatively, a change may only be permissible subject to payment of an additional fee or charge. Your entitlement to a refund for cancelled bookings is subject to the relevant Supplier’s terms and conditions. Please note that if we are entitled to a service fee for placing a booking, we will remain entitled to this fee if you cancel the booking or the Supplier fails to provide you with the Product for any reason (other than our default), including in an event of Force Majeure. We will be entitled to deduct our service fee from any refund we receive on your behalf before remitting the balance to you. Suppliers’ fees are outlined in their relevant terms and conditions.
Please review the Terms and Conditions and Schedule of Fees prior to making a booking.
Standard Cancellation Policy: You are required to notify of cancellation in writing. These amounts will be less any agents booking fees.
Notice in Days Refund based on a business day when email to advise of cancellation is received
50+ Days Notice 80% Refund
22 – 49 Days Notice 75% Refund
10 – 21 Days Notice 50% Refund
1 – 9 Days Notice 0% Refund
As we plan our tours, food, and accommodation in advance our policy is necessary to ensure all out-of-pocket expenses are covered in the unfortunate event of a cancellation. We recommend all guests purchase travel insurance when booking tours.
Travel Insurance
As a valued customer we are pleased to offer you the opportunity to purchase discounted travel insurance. It is HIGHLY recommended that passengers take out travel insurance. As a valued customer we are pleased to offer you the opportunity to get a free no-obligation quote from Cover-More Travel Insurance.
Credit Card Payments
Credit Card Customer Payment Link enter this link into your browser: pay.travelpay.com.au/AUSTC
If paying via the Customer Payment Link, please ensure you complete all fields and ensure you enter the correct Trip Reference Number, so we can identify your payment.
Credit card surcharges will apply when paying by credit card. We accept all credit cards and relevant credit card fee is applied when the processing: Mastercard – 1.30%, Visa – 1.50%, American Express – 2.20%, Diners Card – 2.75%, International Credit Cards – 3.25%
Direct Deposit
Direct Deposit payments take up to 3 business days to process. Please notify your consultant of your payment once it has been processed.
Commonwealth Bank: Australian Tours and Cruises
Reference: Your Trip Number
BSB: 062-504 Account: 1066 1268
Branch Address: Shop 1/80-84 William St, Bathurst NSW 2795
In Bank Payment of Cash Or Cheque: Add $5 for bank fees
International Direct Deposit: Add $25 for bank fees
SWIFT or BIC CODE: CTBAAU2S
Tour Reviews
Friendly informative and entertaining host. Tasmania is incredible. Reeks of history and there was so much to absorb. I loved every minute of the tour and will take my husband next time. Maryann
My sister and I had a wonderful time in Tasmania. The weather was great and the scenery was spectacular. Our tour guide, Dean did a fantastic job of showcasing Tasmania and imparting his wide array of knowledge. It was a long-awaited trip but well worth the wait. Margaret
Thanks, Tassie Tours for a fantastic experience and 6 full-on days of wonderful Tasmanian sights and hospitality. Our tour was made so enjoyable with the fabulous team of friendly people that we were blessed to be a part of. And to have had Dean as our team leader and guide and absolute fountain of knowledge was icing on the cake. And certainly made Jenny’s and my Birthdays one that we will both remember and cherish forever. A shame high winds on the day closed Mt Wellington summit and flooding skittled our glowworm caves visit but we had other things added so well compensated. No fault of Tassie Tours. I must extend a massive thanks to Dean who went many extra miles to make everything so very enjoyable and stress-free for us all. Santa Claus has nothing on Dean who made every day Xmas for us. Many thanks and loved every minute. Brian
A huge thank you Dean & Morgan for the most amazing week exploring Tasmania. The wealth of knowledge & love for Tasmania you guys shared with us have only made us look forward to our next visit. It is very hard to pick a highlight as every day was as good as the next. Both accommodation & meals were excellent. Thank you Dean for being so patient with us all & sharing all your knowledge. The small group tour was great value for money as we would never have been able to cover & learn so much in such a short time. Meri